What automated emails are being sent out?
Few things to note:
- Currently the wording on the emails cannot be changed from chapter to chapter
- If you wish to STOP these emails - as they are created under "emails" in your dashboard, you can cancel them out
- The link in the "Ticket Confirmation" email is a dynamic link, so will always take attendee to LATEST Bevy event page/ external URL, and if you have not put in a location link, it will take the attendee to your event page
- The other emails do not currently work with dynamic link, but will take your user to your event page - dynamic linking will be coming soon tho.
Ticket Confirmation Email
Once your attendee purchases their ticket they automatically receive a confirmation email with their ticket and event information.
24 Hour Reminder to Attendees
This email is deployed to attendees with tickets 24 hours before the event begins
1 Hour Reminder to Attendees
This email is deployed one hour before your event begins and is only sent to attendees who have purchased tickets
Post Event Survey
Twenty minutes after your event has concluded your registered attendees will receive this email to fill in their feedback in a brief survey
Event Published
When event is published, an email is sent immediately to your members
Event Cancelled
20 minutes after an event is cancelled, an email is sent to those who have purchased tickets (not all members)
Chapter Team Member Joined
When a team member joins your chapter, you, your team members and the person that joined as a team member get the following email
Welcome to Site
When someone joins Startup Grind website as a new member, the receive the below message (please note, they also receive a message when they click on the "join chapter" - which is seen below)
Welcome to Chapter
When a new member joins your chapter, they receive the following email 20 minutes after joining your chapter
Chapter Contact Message
When someone clicks on "contact host" on event or chapter pages, they asked to fill in a form - once they do, an email is sent to the team members listed on that chapter page
Event Wrap Up
When an event is completed - a "wrap up" email is sent to the Chapter Director with instructions on what to do to wrap up the event
Order Notification
When someone purchases a ticket, an order notification is sent to all team members listed onthe chapter page
Order Refund
When a refund is initiated, the user will receive an email with information about the refund
Sponsor Invoice Created
When you create a new sponsor, and invoice is generated and an email is sent ONLY to the director - it's the responsibility of the director to send the invoice to the sponsor. There is a link inside the invoice where the sponsor can pay. If they pay via that link, the below email "Sponsor Invoice Paid" email will auto trigger.
Sponsor Invoice Paid
When a sponsor makes payment via the correct link in the sponsor invoice (not via other methods, ONLY via payment link in sponsor invoice) - an email is sent to the director
